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1st Line Support/Helpdesk Analyst - Manchester - £24k

Job Title: 1st Line Support/Helpdesk Analyst - Manchester - £24k
Contract Type: Permanent
Location: Cheshire, England
Industry:
Salary: £20000 - £24000 per annum + bens
Start Date: ASAP
Duration: Permanent
REF: DMN20602/HDESK_1562769291
Contact Name: Declan McNamee
Contact Email: Declan@greywood.co.uk
Job Published: about 1 month ago

Job Description

A highly successful IT Tech Service Provider based near to Manchester Airport are looking for a 1st Line (Helpdesk) IT Support Engineer to join their team ASAP. They need someone who is ambitious, client focussed and the right attitude for working hard in a busy professional Helpdesk team with lots of career prospects and routes into Infrastructure support and the virtualisation and networking spheres.

This business requires confident & capable individuals to provide technical support to their clients, who are based in the Greater Manchester area. It is an exciting time to join this company who are expanding year upon year, hence the need for extra support staff. They have been providing outstanding IT Support across the UK for the last 20 years and are growing their client-base into Europe and the USA.

Most of the duties will be general day-to-day support to start off with, although there will be a requirement to get stuck into project work on a client site from time to time (mainly in Salford and central Manchester). This will be a busy, fast paced role where you will gain exposure to a lot of the newest technology out there.

For your hard work and commitment to customer satisfaction, you will be rewarded with an excellent benefits package and company perks including; fully funded training packages and certifications, generous holiday allowance, pension and regular team nights out!

Please send through your CV if you have experience with the following:

Essential
**Active Directory / Group Policy
**Office 365
**Strong Customer Service Skills

Desirable
**Relevant industry certifications - MCSA, CCNA
**Vmware virtualisation
**Networking

This job will suit aspiring IT Support candidates, looking for a new challenging role in a fast-paced but exciting environment. If you are looking to progress your technical skill set and abilities, this position will equip you with the skills and experience required to do so. If you are ready to take the first step on the ladder to success, send your CV to me now!