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2nd Line IT Support Technician - Windows/AD - Portsmouth - £28k

Job Title: 2nd Line IT Support Technician - Windows/AD - Portsmouth - £28k
Contract Type: Permanent
Location: Portsmouth, Hampshire
Industry:
Salary: £24000 - £28000 per annum + bens
Start Date: ASAP
Duration: Permanent
REF: DMN20488/SPORT_1550493943
Contact Name: Declan McNamee
Contact Email: Declan@greywood.co.uk
Job Published: 4 months ago

Job Description

GREYWOOD are delighted to be working with a growing firm based in Portsmouth who currently have 180 people employed globally, with the bulk of those in their Portsmouth HQ. This company have a brand new vacancy for an ambitious and accomplished 2nd Line Support Engineer to join their small but busy team to work on a number of interesting and challenging IT support projects. The company are currently investing heavily in new technology, new equipment, training and R&D and you will get the chance to be part of all of this if successful in joining their team.

Responsibilities Include:

  • Supporting all company networks, server & storage infrastructure
  • ensuring system up-time and IT Helpdesk performance
  • Systems implementation - networks, security, databases (SQL, Oracle etc) and data extraction from new and existing production equipment
  • assisting with 3rd party suppliers
  • assisting with design, cost and justification for infrastructure upgrades etc
  • assisting with key infrastructure projects
  • supporting a 1st line support technician when tickets require escalation

This firm are looking for somebody with HND or equivalent in computing, experience of cloud based technologies, Microsoft Office, Windows/Microsoft servers, virtualisation and AD management. Excellent communication skills and people management (in terms of expectation management!!) is crucial.

This is a family owned organisation who recognise the need for a solid work/life balance so a great opportunity for people to join a company where the work is busy and varied and you get plenty of time to relax and to a well-earned break at the encouragement of the people there!

Working hours are 39 per week, 8.00 am - 4.30 pm (3.30 pm Friday) 30 minute lunch break.