Application Support/SQL/Windows Ripley £18-25k
A highly successful Software House based in North Derbyshire, easily commutable from Derby, Chesterfield & Nottingham, is currently looking to recruit an Application Support Specialist to join their talented support team.
The successful candidate will be liaising with the expanding client base diagnosing issues and interfacing with the development team to develop solutions, in addition to providing internal IT support.
- Provide 1st & 2nd line support on the company's bespoke software applications
- Take ownership of tickets from initial contact through to resolution
- Liaise with clients to accurately diagnose issues
- Ensuring all SLAs are adhered to
- Experience providing bespoke software application support
- Competent T-SQL/SQL Server skills
- Good exposure to Windows O/S, Active Directory, Group Policy, Exchange, Servers & Networking
- Knowledge of IIS
- Analytical approach
- Excellent customer service skills able to interact confidently with technical and non-technical users
This is an excellent opportunity for an ambitious IT Professional to help shape this company at a time of growth and change.
To apply for this role please send your CV immediately!